Are you looking for a powerful, feature-packed ticket management solution for your Discord server? Look no further! Ticketeer has everything you need to streamline support and enhance user experience.
π¨ Fully Customizable Messages
With an advanced templating engine, customize over 50 messages to fit your serverβs style and tone.
π±οΈ Advanced Menus, Buttons, and Dropdown Support
Create intuitive and interactive ticketing systems with ease.
π Highly Customizable Role and User Permissions
Tailor permissions to fit your serverβs unique needs.
π Thread-Based Tickets
Choose between private or public threads for streamlined discussions.
π Forum-Based Tickets
Public threads to engage your community and resolve issues collectively.
π Channel-Based Tickets
Organize tickets under specific categories for better management.
π Ticket Locking
Pause conversations with ticket locking to keep things organized.
π₯ Ticket Claiming & Assigning
Enhance staff collaboration with ticket claiming and assigning features.
β° Ticket Expiration Automatic ticket closure after a period of inactivity.
β‘ Ticket Priorities
Set the urgency of tickets to ensure critical issues are addressed promptly.
π Ticket Feedback and Ratings
Gather user experiences to improve your support services.
π Ticket Transcripts
Save conversations for future reference and training.
π’ Ticket Limits
Control the number of open tickets to maintain efficiency.
π Ticket Forms
Survey users before opening a ticket to gather necessary information.
π Ticket Scheduling
Restrict ticket creation to specific hours to manage support availability.
π Ticket Logs
Track all ticket actions for transparency and accountability.
π Private Threads for Support Staff
Keep sensitive discussions private within channel tickets.
π Custom User Identity for Opening Tickets
Personalize the ticket opening process for your users.
Visit our docs to see the quick start guide or use the /setup
command.
Join our support discord to get help with your server.
Short description: A highly customizable, simple to use Discord ticket support bot.
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