Support that flows

Tickflow

tickets that flow.

The modern Discord ticket bot. Web dashboard, live chat, online transcripts and auto-translation. Set everything up in a clean UI and reply to your users right from the dashboard.

Open the Dashboard

Why Tickflow?

Three things no other ticket bot does this cleanly.

Web dashboard

Build panels, categories and branding visually. No config files, no command spam.

Live chatPro

Your team answers from the dashboard, the user sees it instantly in Discord.

Live auto-translationPro

The user writes in their language, your staff reads in theirs. 100+ languages.

Everything you get

A generous free tier. Pro when your team grows.

Free

Ticket panels: buttons, dropdown menus & slash commands
2 ticket modes · classic channel or private thread (smart auto-default by boost level)
Multiple categories with custom emoji, color, support roles, welcome message & user limits
Pre-fill question forms before a ticket opens
Claim, close (with reason + reopen), add/remove users, rename
Auto-close on inactivity & blacklist for spam protection
Online transcripts
Feedback system (1-5 rating + comment), audit log, basic analytics
Team management · invite staff to the dashboard
English & German interface

Pro

Visual embed builder & full branding
Live chat mode & live auto-translation
Advanced analytics: response & resolution times, staff leaderboard, peak hours, charts
Priority & SLA system with breach webhooks
Knowledge base / FAQ
Ticket tags & internal staff notes
Custom staff roles & granular permissions
White label · your own bot name, avatar & branding, Tickflow logo removed
Multi server sync · manage many servers from one dashboard
Public API + webhooks to plug into your own tools

Get started in minutes

No config files. No guesswork.

1

Invite Tickflow

Add the bot to your server with the invite button above.

2

Log in with Discord

Open tickflow.dev and sign in with your Discord account.

✓

You're ready

Build your first panel and open a ticket. Your team gets to work.